Conflict Coach Practitioner Training


Virtual training 2020

Class 1 - 23 September  Time: 2 - 5pm AEST

Class 2 - 24 September  Time: 2 - 5pm AEST 

Class 3 - 25 September  Time: 2 - 5pm AEST

Class 4 - 2 October         Time: 2 - 5pm AEST

Class 5 - 9 October         Time: 2 - 5pm AEST

Class 6 - 16 October       Time: 2 - 4pm AEST

Additional reading and activities and skills practice also included

Early bird expires: 11 September

Early Bird $2,190 (incl GST)*
Course Fee $2,540 (incl GST)

In-house workshops may be coordinated for your workplace or special interest group.


Our four day training program introduces participants to the CINERGY® Conflict Coaching model and the Not-So-Merry-Go-Round of conflict which is central to developing insight and change. With a focus on experiential learning participants become skilled in facilitating others in a process of change.


This program is of specific interest to HR professionals, experienced workplace mediators, conflict management professionals, coaches, leaders, social workers, psychologists, OH&S professionals, union representatives, complaints managers and others interested in conflict coaching.


This four day workshop teaches participants:

  • how conflict coaching is different from other types of conflict management and coaching
  • the seven stages of the CINERGY® model of conflict coaching
  • the application of the (Not-So) Merry Go Round of Conflict to develop new insights
  • the “how-tos” of coaching individuals in conflict
  • how to assist clients rehearse their conflict management choices
  • about the different types of conflict coaching and their application in workplace and pre and post-mediation
  • qualities and skills required to be an effective conflict coach
  • how to apply conflict coaching in your organisation or practice
  • ethical guidelines and standards for coaches


Through skill-building exercises, discussion, simulations, demonstrations, role plays and self-reflection, participants develop and practice conflict coaching techniques and skills. Classes are kept to a minimum, to maximise learning.


Participants also receive 31 Continuing Coaching Education Units as approved by the International Coach Federation as follows: 26 hours ICF Core Competencies and 5 hours Resource Development.


Graduates of the CINERGY® Conflict Coaching Practitioner Program join the community of CINERGY® Coaches and are provided opportunities through CINERGY® to communicate and practice on a regular basis.


$2,540 inc. GST ($2,190 inc. GST early bird discount)


Rho Sandberg has trained CINERGY Conflict Management Coaches across diverse sectors including natural resource, emergency services, education, finance, business and infrastructure development and health sectors for over ten years.  She worked with the Victorian State Service’s Authority to introduce CINERGY Conflict Coaching as a new approach to the management of organisational conflict across the Victorian Public Sector.
Rho has a keen interest in the relationship between organisational culture and patterns of workplace conflict, along with the role of power, diversity and marginalisation in the emergence of community and organisational conflict.  She has facilitated interpersonal, team and volatile social conflicts in Australia, Europe and the USA. Her early career in neurological rehabilitation and post-graduate studies
in this field have led to an interest in the neurological basis of conflict and the hard-wired reasons Conflict Management Coaching works.
Rho holds a Masters in Organisational Change and Conflict Facilitation (PWI, USA) and Masters of Cognitive Science (UNSW).  She draws on over 2000 hours coaching experience and is an internationally accredited Master Certified Coach (MCC), founder of the Global Coaching Institute and Principal Director of CLE Consulting Australia.


Class size is limited to maximise learning


Please submit your registration form by clicking on the button below.


I truly enjoyed this course, whilst it was intensive, it really provided me with a valuable addition to my 'tool kit'. I also really loved the interesting insights and wonderful people I met by undertaking this program. I highly recommend it to others
Angela Richards, Senior Human Resources Adviser, Department of Premier and Cabinet
I am grateful for this training and cannot speak highly enough of it.
Jay Jordens , Neighbourhood Justice Officer, Department of Justice